SBI is planning to conduct an Employee Engagement Survey named Abhivyakti

SBI is planning to conduct an employee engagement survey, whereby it expects about 2.17 lakh officers and clerical staff to speak up and say what is on their mind. The aim of the exercise is to get a better understanding of employee morale, satisfaction, and overall employee engagement.

The employee engagement survey, ‘Abhivyakti’ (expression), comes 21 months after the merger of the five associate banks — State Bank of Bikaner & Jaipur, State Bank of Mysore, State Bank of Travancore, State Bank of Patiala, State Bank of Hyderabad; and Bharatiya Mahila Bank — with SBI, India’s largest Bank.

The survey has twin goals — “Be The Bank Of Choice For a Transforming India” and “achieve greater heights globally.” It is being launched at a time when private sector banks and non-banking finance companies are nibbling away at public sector banks’ market share and increased use of technology in banking may require reorientation of the workforce.

Post-merger, SBI’s total workforce jumped to 2,64,041 as at March-end 2018 against 2,09,567 as at March-end 2017. As at March-end 2018, the officer and clerical staff strength stood at 1,07,077 and 1,10,348, respectively. The number of employees in the ‘subordinate staff & others’ category stood at 46,616.

“In our constant endeavour to move to the next phase of the bank’s growth…it is our people who will be the differentiators…Your opinions are important for making State Bank of India a better bank and this survey is your opportunity to express those opinions,” said Rajnish Kumar, Chairman of India’s largest bank, in a communication to employees.

Kumar wants employees to be clear on the bank’s strategy and direction. He observed that the bank will succeed if employees are committed and willing to contribute their maximum effort.

“The greater our engagement, the higher the performance of the bank and the individual…I sincerely urge you all to participate in this survey and provide your sincere responses, which will be treated with utmost confidentiality. Please note that we value your opinion and your response will be kept confidential,” said Kumar.

The survey results would serve three purposes: to get employees perception and feedback on different HR policies, work culture, working atmosphere, support system and managerial control, leadership quality, training & development; to understand the effectiveness of various employee reward and recognition programmes/ incentive schemes and other employee welfare measures; and to understand the effectiveness of manpower planning and transfer processes, employee grievance redressal mechanism.

The survey will be open to all clerical staff and officers. The SBI chief is hoping to get 100 per cent participation in the survey, in order to ensure that the desired benefit is derived.

Kumar exhorted employees: “This is your bank and we want to hear from each one of you! You will receive further information and detailing on the process, guidelines and the timelines of the survey shortly. Your voice matters to us! Go ahead and voice your opinion!

3 thoughts on “SBI is planning to conduct an Employee Engagement Survey named Abhivyakti

  1. It seems to be a good idea but will the employees be express their views without fear.
    The survey should not require the employees to declare their names , designation and place of posting.
    The Qustionire is yet to be seen where resposes are required from the employees

  2. Agar hum abhivyatikaram karenge apna sar unki mutti mein aur phir jis tarh management nachana chahti he in waisi karnge.
    Yeah Sab bekaar ki baatein hain .asal mein employee ka welfare jub employee ko sakth jarurat hain us samay management apana haath chod deti hai.
    Toh phir kahan ki baat he in yeh morale,dedication etc.,
    First think of staff welfare then automatically everything will be improved. Because here major investment is human resources not robots.

  3. SBI employees face a lot of HR issues. Some are non transparency in transfer processes, opaque system in Holiday Home allotments, etc. to mention a few.

    in lot of branches, the work pressure is very high. These are some of the issues i feel as i belong to an SBI family.

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